If the system is not heating or cooling the way it should, we diagnose the problem, explain the fix, and keep the estimate upfront.
Request ServiceHeat Pump Repair in Keller, TX
Residential & Light Commercial Heat Pump Repair
Always There Air is a locally owned heating and air conditioning company based in Keller, TX, founded and led by Caleb Gilbert. We specialize in diagnosing and repairing heat pumps for both residential and light commercial customers across the Keller area. Because a heat pump both heats and cools your space from a single system, one failure can leave you without comfort in any season, so getting it fixed quickly matters. Every repair runs on the same principles our tagline names outright: Always There, Always Fair. That means honest communication, clear pricing, and no pressure to buy something you don't need. We're fully licensed and insured, and we treat every home and business we visit like it's our own.
Call us today at (817) 510-7693 for a quote or same-day service.
Heat Pump Problems We Repair in Keller
Heat pumps run year-round in North Texas, which means more wear than equipment that only works one season. When something goes wrong, the symptoms can show up in heating mode, cooling mode, or both. We diagnose the root cause and fix it, rather than guessing or swapping parts.
Common repairs we handle:
- Heat pump not heating or not cooling
- Outdoor unit frozen or iced over in winter
- System stuck in one mode and won't switch between heating and cooling (reversing valve issues)
- Unit running constantly or short cycling on and off
- Lukewarm or wrong-temperature air coming from the vents
- High energy bills caused by auxiliary or emergency heat running more than it should
- Refrigerant leaks and low refrigerant
- Tripped breakers and electrical faults
- Grinding, buzzing, or rattling noises from the indoor or outdoor unit
A few things are worth knowing if you own a heat pump here. During cold snaps, your system leans on auxiliary heat strips to keep up. A heat pump that has fallen out of tune will run those strips far more than necessary, which drives your bill up fast. In summer, the same outdoor unit carries the full cooling load through long stretches of extreme heat. Early symptoms like weak airflow, a unit that never seems to shut off, or ice on the outdoor coil tend to get worse, not better, so it's better to have them looked at before a small issue becomes a full breakdown. Regular maintenance is the best way to avoid repairs in the first place, and we can fold a tune-up into your visit if you'd like.
What Sets Always There AirApart
When your heat pump goes down, two things matter most: how fast someone can get there and whether you'll know what it costs before any work starts. We built our business around both.
Same-Day Service & Next-Day Replacement
We offer same-day service so a heat pump failure doesn't turn into a multi-day ordeal. When a repair isn't worth the cost and a full replacement makes more sense, we can usually complete the install the next day.
24/7 Emergency Availability
Heat pump emergencies don't wait for business hours. We're available around the clock.
Transparent Pricing & Quotes
We provide clear estimates up front with no hidden fees and no surprises. Quotes are available for service inquiries. Just reach out, and we'll get you a number.
Satisfaction Guarantee
If something isn't right after a repair, we make it right. That commitment covers every job we do.
Constant Communication
We stay in touch throughout the job, not just when we arrive and when we leave. You'll know what's happening and why.
Get a Quote from Your Keller Heat Pump Team
Whether your heat pump needs a quick repair, you're weighing a replacement, or you just want to know what something will cost before committing, we're easy to reach and won't pressure you into anything. Call (817) 510-7693 to get a quote or request same-day heat pump service.
Proud to Serve Our Neighbors
Local HVAC service built on trust, reliability, and neighborly care.
- Yelp
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The technician was professional and explained the repair in detail along with the cost. They arrived very quickly after I called.Kim L.
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Great work by Shawn in sales and Peter and his install crew!Michael C.
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Alexis was professional, honest, and quick. I am so grateful I found this company and not another company that scams you out of your money.Natalia M.
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Within 30 minutes I had a same-day appointment setup. They were there within an hour and got everything fixed same day.Auths M.
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ATA responded to our A/C emergency very quickly and repaired our issue to get everything up and running.Collin
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Alexis was more than knowledgeable, courteous, and professional. He explained to me what the problem was and now everything works good as new.Chris P.
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Alexis was very helpful and did a tune-up on my AC unit. Would highly recommend them.Jesus G.
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Great service done by Alexis. Job well done 👍Pablo L.
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Same day service! Very professional and communicated expectations every step of the way!Riley E.
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Showed me what I was doing wrong and didn't try to upsell me on a bunch of stuff I didn't need.Chris M.
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Alexis was very professional, courteous, knowledgeable. It is a pleasure to do business with Always There Air.Bill P.
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They were the only place able to get the motor that’s needed and get it installed with a short turnaround over a holiday weekend.Ira
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He did a great job explaining what I needed and found my problem for me.John S.
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From the initial evaluation through installation and follow-up, I felt like Always There Air put real effort into doing the job properly.Jeremy W.
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Abiel was great, quick, and got us going again.Jaime M.
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Abiel was professional, prompt, and highly knowledgeable. Always There Air is fast, educational, and fairly priced.Shannon C.
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He is young but does a thorough evaluation and great work.dana c.
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Super fast response times, good communication, professional and friendly technicians, and great prices.Jennifer W.
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Super impressed! Came out on a Saturday within 2 hours of calling.Macee Z.
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They were not only extremely kind, but got the job done efficiently.Ashley h.