We are locally owned, licensed and insured, and built on hands-on experience, clear communication, and no-pressure service.
Request ServiceAbout Always There Air
Built From the Ground Up by a Hands-On Technician
Always There Air was built from the ground up by Caleb Gilbert, a technician who started by learning every side of HVAC work with his hands before moving into leadership roles. Before launching this company, Caleb grew a residential HVAC department inside a commercial-focused company, so he understands how large-scale operations work and why they so often fall short for homeowners who just need a straight answer and a technician who shows up on time.
We took that experience and created Always There Air to be different. We serve residential and light commercial customers as neighbors, not as account numbers. We're not a franchise and we're not a call center. We're a locally owned and operated team that treats every home like our own and builds every recommendation on honesty and respect for your budget.
That experience is the foundation of Always There Air, and it's the reason we stand behind our tagline, “Always There, Always Fair,” on every job we take.
If you need help with your heating or cooling and want straightforward answers, call us at (817) 510-7693. We're here to talk through what's going on and provide a free quote, with same-day and 24/7 emergency options available.
What “Always There, Always Fair” Means for You
For us, “Always There, Always Fair” is more than a tagline. It's how we choose to show up for every homeowner and business we serve. We know how frustrating it is when an HVAC company disappears after the first visit or tries to sell you something you don't need.
When you reach us, you're reaching neighbors who treat every home like their own. We listen first, explain what we find in plain language, and give you options instead of pressure. Our pricing is upfront and transparent, so there are no hidden fees and no surprises when the invoice arrives. If a simple repair can safely solve the problem, that's what we recommend. If it's time to plan for replacement, we walk through the pros and cons with you before any work begins.
We also believe communication shouldn't stop after you schedule. We stay in contact throughout the job, not just at the start and the end, so you know what's happening with your system and what comes next.
Credentials That Back Up Our Promises
You shouldn't have to guess who's working in your home or whether they're qualified to be there. We've built Always There Air on verifiable credentials that give you peace of mind every time we step through the door.
Here are a few of the ways we earn your trust:
- Licensed in Texas: We're licensed contractors, so you know your heating and cooling work is completed by a qualified professional.
- Fully Insured: We're fully insured on every job, which protects you and your property while we're working.
- BBB Accredited: We're BBB Accredited, reflecting our commitment to honest business practices and responsive customer care.
- Nextdoor Neighborhood Favorite: We've earned Nextdoor Neighborhood Favorite status across 23 neighborhoods. That recognition isn't paid placement or a promotional badge. It's earned through votes and recommendations from neighbors who've had us in their homes and businesses.
How We Take Care of You Over the Long Term
From the beginning, we set out to build an HVAC company that shows up when it matters most and keeps working quietly in the background so your home or business stays comfortable.
When your system goes down, we don't put you on a long waitlist. Same-day service is available so you're not left without heating or cooling, and our 24/7 emergency response means we can take urgent calls any day, any hour. When a system needs to be replaced, most AC and HVAC system replacements are completed the following day, not the following week, so you can get back to normal quickly.
For ongoing care, our maintenance plans keep your system running efficiently year-round. Plan members get two annual tune-ups, one heating and one cooling, along with priority service, discounts on repairs, and no weekend fees. It's straightforward coverage with no gimmicks, designed to help prevent surprise breakdowns and help you plan ahead.
We also structure our policies to reflect what we'd want as customers. That includes a satisfaction guarantee. If you're not fully satisfied with the work, we make it right.
Neighbors You Can Call Any Time
At the end of the day, we're a local HVAC company built by a technician who wanted homeowners and light commercial customers to have a better experience. We combine hands-on knowledge with clear communication, fair pricing, and flexible options like same-day repairs, next-day installation, and 24/7 emergency service.
When you call Always There Air, you're reaching a team that takes your comfort personally, backs its work with strong credentials, and cares about the reputation we've earned across our community.
If you're ready to work with an HVAC company that does what it says and treats your home like its own, call (817) 510-7693 today for a quote and fast, friendly service.
HVAC Services
Proud to Serve Our Neighbors
Local HVAC service built on trust, reliability, and neighborly care.
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They completed our full AC unit replacement quickly and professionally.Catherine Zarcone
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It's rare to find a company with this level of honesty and integrity.Lauren Mack
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Stayed after hours until the job was completed.Debi May
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By Thursday evening, they had completely replaced our AC system and had the house “livable” again.Mark Murray
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So happy to have a local company able to provide world-class service!matt ward
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This is the second time I’ve used them and they are so helpful and honest.Jeannette Gonzales
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High quality service, honest and fair costs, along with professional from start to finish.Joshua Skipper
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They had great communication and professionalism, so we hired them.Katie Hulka
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If you’re looking for no BS, fair pricing, an honest business owner who won’t throw curveballs last minute, go with Always There Air.tro jansky
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The technician Abiel Rodriguez was knowledgeable and friendly in explaining the issue with our AC unit and in fixing it.Daniel Belanger III
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Great company, they stand on what they say. I recommend them to anyone.Jj Hicks
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They were on site within an hour and were able to fix the line and make sure our family wasn't baking in the house.Heather Davis
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Awesome, reliable company. I highly recommend them!Cheri Hunter
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Couldn’t be happier with them and highly recommend them.b p
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Very satisfied with the quality of work and professionalism.Anatolia Ioannides
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They took something that felt overwhelming and made it manageable.Darren Fauth
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Great service, honest, knowledgeable, informative and on time professional service with no gimmicks.Ari Z.
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It’s clear they take pride in their work and truly care about customer satisfaction.Terri G
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He had a crew out the next morning and had everything done that day! They did an amazing job!!David Hitchcock
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They showed up quickly, were professional and handled the job efficiently.Gina Moreland
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Always There Air is by far the best—reliable, knowledgeable, and genuinely willing to help.Benjamin Kabetzke
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Caleb clearly cared more about helping solve the problem than making a quick sale, and that really stood out to me.Chris Boyd
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They were very professional and completed the work in a timely manner.Sheila Coleman
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They were able to pick up the parts that same day and made the repair that same day.John C
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As a first-time customer, I definitely recommend Always There Air.MarisoL
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Very professional and knowledgeable. Expert service without any pressure.diana powell
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They take pride in the work they do and it shows from the little things.Guy Stewart
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They take pride in the work they do and it shows from the little things.Guy Stewart
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Expert service without any pressure.diana powell
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He was very kind and explained a lot about what he was doing and why.Craig Odom
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If you’re looking for an honest company that truly puts the customer first this company is it.Dustin Dill
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My side of the conversation started out hostile, but by the time the owner finished talking to me, I had calmed down.Carol Blackmon
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After another company recommended full replacement, Caleb had us back and running in only 20 minutes and a couple hundred dollars later.Cody Reid
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These guys are the best of the best and, most importantly, honest workers.Eva
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When all was said and done, we decided to go with Always There Air because of their professionalism, transparency, and outstanding customer service.Stephen Jakubik
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Outstanding customer service, honest recommendations, and top-quality work when it mattered most.fergiethemantis
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They then installed it the next day, in the ice and snow, so my family could keep warm.ChelseaNoēl Dias
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Caleb was very knowledgeable and helped explain everything.Philip C. Varughese
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Caleb has always been very honest with me and does not try to upsell me on anything I do not need.Tracy French
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Thanks for coming out so quick this morning in this frigid weather to take care of my heater!Susan Walls
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Caleb and his team are by far the best HVAC/AC installers I have ever had.Taylor S
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Michael, their technician, is 100% knowledgeable.pat mannhart
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Very professional and know the ins and outs of the units.Preston Dugas
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I highly recommend Always There Air for being honest, and not 'throwing parts at problems'.Cara Twitchell
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Very professional and know the ins and outs of the units.Preston Dugas
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He is an expert and I feel safe when he’s doing work in my home.Polly Jo
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He is an expert, and I feel safe when he’s doing work in my home.Polly Jo
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Always There Air was courteous, professional, and really went out of their way to troubleshoot and fix my heating issues!Rick De La Ossa
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These guys are personable and know what they’re doing.Joan Smith
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Very quick response, courteous, fair price. Handled HVAC warranty for us.Carol Cole
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Same day service was much appreciated. Super friendly, knowledgeable, and courteous service tech.John Glover
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Great work, outstanding service and reasonable pricing from this professional HVAC company.Joseph Ramsey
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Same-day service was much appreciated.John Glover
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Very quick response, courteous, fair price. Handled HVAC warranty for us.Carol Cole
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Abiel and Caleb are great to work with.Tanner Glover
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No shortcuts, no surprises, just a beautifully installed system that is already making our home more comfortable, quieter, and energy-efficient.Marshall Wilson
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Michael arrived on time and was professional and polite and answered all my questions satisfactorily.paul britzky
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Michael arrived on time and was professional and polite and answered all my questions satisfactorily.paul britzky
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Caleb Gilbert and his team are the best we've contracted for our home upgrades.Neftali Ambrosio
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It’s rare to find a company that combines skill, honesty, and excellent customer service, but Always There Air truly delivered.Nad Fam
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They are knowledgeable, reliable, and straightforward.Marisa Lucio
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Thank you, Kaleb, for all your hard work. You are lifesavers!Liudmyla Begma
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Wonderful communication! Quick service! Love them!Liudmyla Begma
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They are knowledgeable, reliable, and straightforward.Marisa Lucio
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They are genuinely outstanding, showing integrity, fantastic customer service, and communication that is always clear, knowledgeable, and professional.Aida Enid
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If you value clear communication, high quality workmanship and honest pricing give them a call.Debra Daniel
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The technicians are always on time, professional and well knowledgeable.Annette McKay
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Caleb and his crew are always very courteous and professional.Kathy Hynes
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He was so friendly and had my issue corrected within 20 minutes! I highly recommend them!Prudence Budemer
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Very reasonable rates. Couldn't be more pleased and will definitely recommend them to anyone needing residential service.Anita Kotrlik
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He was efficient, knowledgeable, and kind throughout the process.Yoana Leffler
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I would HIGHLY recommend Caleb and his great crew for your next A/C needs, whether a repair or a full install.Gary Denti
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Caleb and his guys do amazing work and are extremely honest and straight up.Jeremy Berg
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Caleb and Team are the best in the business—responsive, technical, and professional.Frank Capovilla
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We always appreciate their quick response and great customer service!Kelsey Claytor
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Great company. Good prices.Cory Caperton
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100% recommend! Very honest, they know what they are doing.Charissa Elrod
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From the first phone call to the final installation, the entire process was seamless and professional.Raibu Chacko
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They arrived right on time, were professional, and cleaned up everything before they left.Keylee Durham
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Highly recommend Caleb and his company for any HVAC work!Kim Jonsson
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Every detail looks right and wow does it work!Ryan Harris
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He and his team came out to my business the same day and had us back up and running again in no time.james mcfarland
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We are very happy with the outcome of his work.Howard DuLany
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He’s trustworthy, knowledgeable, takes pride in doing the job the right way, communicates clearly, and is reasonably priced.Jade Kaylor
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Always There Air came out and repaired my AC at 8:30 p.m. with a smile and a very reasonable price.Jim Codd
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We absolutely love our new AC and everyone that had a hand in doing all the work.Elisa Burson
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Very knowledgeable and thorough diagnosing the issues with my HVAC.Sherian Rittmueller
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We are thankful for an honest second opinion that saved us tons of $$.Carly Knoll
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They are efficient and very professional.Randi k
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Caleb was very knowledgeable, professional and made the whole process easy for us.Erin Marrero
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Fast, knowledgeable, honest, and polite.Burwil Chance
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He was punctual, well informed, and polite.jack Williamson
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He had it fixed within the hour at a reasonable price we agreed to.mark mcwhorter
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I would highly recommend Always There Air and I will be keeping their number in my phone for the future.Daniel Gnadt
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Not only on time, but professional, very fair charge, and pleasant to talk with.David Bradley
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The installation of my mini-split unit in the garage was done flawlessly, and their attention to detail really stood out.Patrick Moore (pattymelt3605)
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Wow, talk about a fast response to my website contact us submission!T N
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Abiel is very knowledgeable, explained what was wrong in a way I could understand.Deborah Mitchell
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Caleb and team has continued to deliver exceptional service.Manu Alex
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I've followed him throughout his career because he's the most honest and reliable HVAC technician that I've ever had in my home.Steve Musia
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Caleb and Michael know their stuff and have saved me thousands compared to quotes from other companies.Paula Calame
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Thorough check of the HVAC system and straightforward explanation of the solution.Andy Oge
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They arrived ahead of schedule and diagnosed and fixed the issue with our AC.Charles Anderson
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Was very professional and knowledgeable about units.Karen Weeks
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I use Always There Air, and their working ethic is outstanding.Byron Solorzano
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Very friendly, professional, and took the time to explain the repairs clearly.Constance Ray
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Incredible service and honesty. Will be using these guys for years to come.Spencer Trussell
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Caleb is amazing!! Woke up to a hot house and he came out and fixed everything.Kimberly Sheehan
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Caleb was there when he said he would be, provided me a quote that day, and replaced the entire inside and outside units the very next day.Christy Pinkston
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From start to finish, he and his crew were professional, thorough, and respectful to not only me and my family but to our property as well.Daniel Bryson
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They were incredibly polite, knowledgeable, and went well above the call of duty to ensure my units were working efficiently.Drew Schlosser
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Caleb is dependable and knows what he's doing.Deborah Adams
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Both technicians were very knowledgeable, took their time, and went above and beyond with how thorough they were.James Petree
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I appreciated the tips and helpful info on how to keep our units healthy.Bonnie Dennehey
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From start to finish, they were professional, knowledgeable, and genuinely cared about getting the job done right.Jennifer Sartin
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Quick response and great communication. Very satisfied with this company.Rita Hoesing
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He went above and beyond in my particular situation to help me and fix my A/C problem.D Sandefer
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Great company, reliable service. It’s hard to find nowadays a good honest company or services.Jeeta Shah
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Caleb came out within about 15 minutes of me calling and got my house cooling again quickly.Jamie Fatheree
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They provided excellent service, installed quality parts on the AC unit, and diagnosed the issues within minutes.Ivan Bolivar
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Caleb and his company truly are top tier, honest, personable, and go above and beyond.MICHELLE RAWLS
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Caleb and Always There Air were far and above the best price and quality.Shannon D
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Technician was knowledgeable and friendly.Tina Welch
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They were honest, professional, and truly lived up to their name—they were there when we needed them most.devildog291
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Easy to work with and very responsive.Annabelle Grubb (Belle)
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They did what they promised, on time and without hidden fees.Sean Sayre
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They didn’t try to sell me a bunch of expensive equipment; they gave me an honest evaluation.Daniel Barnes
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The ATA team was super professional and, from my first experience, ATA is an honest company with fair pricing and no underlying sales tactics.Michael Ray
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Michael was super helpful laying out the different issues and the order we need to tackle them.Samuel Scott
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He didn’t pressure anything on us, but gave us the facts and what it is going to take to fix it.Chandra Frank
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Caleb is quick, reliable, and best of all has fair pricing!Kelsey Williams
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Within half an hour of contacting Caleb, he was out at our house to do an evaluation.Briana Holt
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Caleb and his team genuinely cared about doing the right thing for our home and our budget.Susana Smith
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Got a new system. Love it.Timothy Tobin
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Caleb and Michael are very easy to work with and surely know their stuff.kenpochris
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Caleb is trustworthy and is building a great reputation for his company.J
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Always There Air truly lives up to their name—reliable, responsive, and dedicated to customer satisfaction.Rishab Kanth Vempati
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Cleaned and efficient; they deserve every bit of those stars.CONSISTENCY is EFFORT
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I appreciate the very quick response time and the efficient fix they were able to provide for us!ted wininger
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I highly recommend these folks for honest estimates and timely work.Sunil Sureka
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Caleb and his team are prompt, courteous, professional, and neat.Vincent Addona
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He made it easy and saved us almost $1000 over the estimate I got from the company that installed my HVAC system.Kevin Smith
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Caleb and Brandon with Always There Air did an excellent and outstanding job.Frances Miranda
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Knowledgeable, no job too big or small and the attention to detail that I was looking for.Jonathan Wegmann
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Caleb made a great assessment and got me up and running in no time!Hector Z.
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They’ve done extensive new installs of Lennox units with filtration systems at both houses and were there today in under an hour.Jason Woodbury
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It’s a night and day difference with our air quality and air flow in our house.Lauren Williford
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Caleb was amazing with my HVAC needs!Edgar Sanchez
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He was very professional and thorough; very passionate and knowledgeable.Tyronza Crawford
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We’re warm and toasty once again!Heidi Meade
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This is by far the best experience I’ve had with an HVAC company.Carol T
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Very knowledgeable and explained everything. These guys are great and professional.Marcus Leonard
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I appreciate Caleb being honest and not selling me a service I didn't need.Barbara Wood
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Excellent explanation! Always on time.Liudmyla Begma
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He and Mike were here on time and did an excellent job!Katharine Hynes
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This is the guy you want installing anything in your home—he’ll make sure it’s done right and on time.John Kipper
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He quickly assessed the issue with my HVAC system and explained everything in a way that was easy to understand.Brad Parnell
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Caleb is very knowledgeable, easygoing, with a very positive attitude.Olga Me
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ATA was able to solve all the airflow issues that were existing since the home was built.Donald Rorer
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Very personable and explained all issues and maintenance needed in great detail.Maurice ey
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We got a good value on a system that brought us from a $1,100 a month electric bill to ~$200 a month.David S
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I’ll gladly trust him for all my HVAC needs.Travis Furlow
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Everything was explained in great detail, and options were clear and fast to get things done.Arrash Atlasi
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We were so very pleased with his knowledge and expertise, we hired him to do all our maintenance for next year.Cheryl Weiskircher
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He was willing to waive any estimate fees and diagnose my issue and charged me hundreds less.Lynn Patterson
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Highly recommend working with Always There Air!Christine Martinez
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Not only was the pricing optimal, the level of responsiveness and expertise can’t be beat.Leah Mendenhall
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Caleb was fantastic! He was quick to respond, diagnose the problem, and fix our AC.Tim Byrns
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Dependable and speedy service! Caleb is the best.C Hunter
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Caleb was very responsive and had our broken heater fixed quickly!Dani Dillard
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Caleb has helped me in multiple houses and is always honest and doesn’t try to upsell things I don’t need.KURT SOUTHERLAND
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Caleb did a great job preparing my system for the coming winter.Jeffery Marler
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Great, honest service. I'm glad I found Caleb.c